Authors: Siri Idland, Jo Kramer-Johansen, Håkon Kvåle Bakke, Milada Hagen, Kristin Tønsager, Hans-Christian Stoud Platou, and Magnus HjortdahlThe article investigates the effectiveness of background video streaming in emergency medical communication centers (EMCC) during calls about injured patients. A study conducted in Norway from November 2021 to February 2023 compared cases utilizing video streaming with those relying solely on audio communication. Results indicated that video streaming significantly enhanced dispatchers’ ability to recognize first aid needs, while the overall quality of bystander first aid showed no major improvement.